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Wireless Broadband Internet Access

Fox Valley Internet's Wireless Broadband Internet Access service delivers high-speed Internet access to your home or office via high-frequency radio. The wireless network, based on Motorola's Canopy™ Wireless Broadband Platform, is completely owned and operated by Fox Valley Internet. This eliminates the complications and limitations associated with using wires, equipment and services provided by multiple companies. With prices starting at less than the cost of a telephone line and traditional dial-up account, Fox Valley's Wireless Broadband service makes high-speed Internet access affordable for everyone.

The service is currently available in Algonquin, Bartlett, Burlington, Carpentersville, Capron, Crystal Lake, East Dundee, Elburn, Elgin, Geneva, Gilberts, Hampshire, Harmony, Huntley, Lake in the Hills, Lakewood, Marengo, Pingree Grove, Plato Center, Poplar Grove, Sleepy Hollow, South Elgin, St. Charles, Udina, Union, Wasco and West Dundee as well as the surrounding unincorporated areas. To find out if the service is available at your home or office,

A Service to Fit Your Needs

Fox Valley Internet offers Wireless Internet Access services with downstream speeds up to 4Mbps; that's 80 times the speed of a 56Kbps modem connection! At 1.5Mbps, even our entry-level service is over 30 times the speed of dial-up and is available for less than the price of a dial-up account and phone line. With such incredible speeds and no waiting to get connected, imagine how much more useful the Internet will be.

Feature Service Level
Basic Advanced Expert
Maximum Downstream Speed 1.5Mbps 3.0Mbps 4.0Mbps
Maximum Upstream Speed 128Kbps 384Kbps 768Kbps
E-mail Addresses with Virus/SPAM/Customized Filtering 10 10 10
Nation-wide Dial-up Access 1 Free Free Free
Usenet News Server Access Free Free Free
Personal Web Site Free Free Free
Subscriber Equipment 2 Free Free Free

Wireless access features:
  • No cable or telephone line subscription required
  • Short-range radio link avoids the high latency and reliability problems associated with satellite Internet access
  • Redundant wireless network completely owned and operated by Fox Valley Internet
  • Support for any number of computers on your network
  • Fully automated, plug-and-play MAC based authentication (no troublesome PPPoE or other authentication software required!) 5
  • 30-day satisfaction guarantee 6
Additional e-mail addresses, static IP addresses, etc. are also available. See our Additional Services page for more information.

Business Class Service

For more demanding business applications, Fox Valley Internet offers business class wireless Internet access services that provide high-priority network access and static IP addressing together with domain and web hosting. For more information, click here.

Equipment

Free use of the following customer-end equipment is included:
  • Motorola Canopy™ Wireless Broadband Subscriber Module (only 11.75" high X 3.4" wide)7
  • Power Injector
  • Ethernet Surge Suppressor
  • Two Ethernet Cables
The equipment terminates into a standard 10/100Mbps Category 5 Ethernet connector that plugs into your Ethernet firewall, hub, switch or network interface card.

Installation

Installation of the equipment is simple so most customers choose to install it themselves. If you prefer, you may choose to have the equipment installed by one of our professional installers for a one-time fee of $125.00.8

Always-On Wireless Internet

Subscriber Module Mount Wireless Internet Access uses high-frequency radio technology to transmit and receive data to and from your home or business. There's no telephone line and no dialing; you're always connected. A small radio transceiver is mounted on your home or office building that establishes the connection with one of our broadcast locations.

A network cable is run from the radio transceiver to a small power injector in your home or office. You simply plug the network connector on the power injector into your computer's network interface card and you're on the air! You can even connect your entire home or office network to the Internet using the same radio transceiver.

We realize that many homeowners associations are concerned about the appearance of external antennas. Fox Valley Internet has selected a radio transceiver that is so small (11.75"H X 3.4"W X 1.1"D) it's hardly noticeable. In addition, in the interest of ensuring that broadband Internet access is made available to the masses, the Federal Communications Commission (FCC) has passed a ruling that allows wireless Internet access antennas to be installed even in areas where homeowners association's rules prevent other types of antennas. A copy of the FCC document detailing this ruling is available at http://www.fcc.gov/mb/facts/otard.html.

For More Information

For more information about this service or to determine if the service is available for your home or office,
or call Fox Valley Internet at 847-742-4623 or e-mail Sales@FoxValley.net.


1. Nationwide dialup account is for use when you're a away from your wireless connection. Account is untimed for Expert level service and timed with a $1.00 per dial-up connect hour for other service levels.

2. Equipment remains the property of Fox Valley Internet. We must have a valid credit card on file or a refundable $150.00 security deposit will be required. Equipment must be returned in working order within 10 days of service termination. Professional equipment removal is available for a fee of $50.00.

3. The activation fee may be higher for locations requiring special equipment such as a reflector dish or a non-line of sight subscriber module.

4. An early termination fee of $200.00 applies if service is cancelled before expiration of the term.

5. Devices on your network are dynamically assigned private IP addresses using NAT to a dynamic IP address.

6. If within 30 days you are not satisfied with the service, you have the option to cancel your contract with no early termination fees. Activation and installation fees are non-refundable. Click here to view the Wireless Internet Access Agreement.

7. Some locations may require a reflector dish or external antenna.

8. Professional installation includes mounting the subscriber module and surge suppressor and running and securing the network cable down the outside of the building and in through a single wall penetration. The charge for a professional installation requiring a reflector dish is $175.00. Alternative wiring solutions, custom wall jacks, etc. are also available for an additional charge. Click here to view the Wireless Internet Equipment Installation Agreement.


Use of this service requires acceptance of Fox Valley Internet's Acceptable Use Policy.

©2019 Fox Valley Internet, Inc, 2585 Millennium Dr, Suite G, Elgin, IL 60124