Careers

Fox Valley Internet Career Opportunities

Fox Valley Internet brings leading-edge, corporate quality wireless broadband technology to small to mid-size businesses as well as residential customers. We offer FoxFone (Voice-Over-IP) service, website design & hosting, email/DNS/domain hosting, credit card processing, security systems, IT consulting services, server collocation and point-to-point solutions. Fox Valley Internet is a one-stop-shop for all internet needs.

We are currently looking for highly motivated individuals to join our team! We have 1 full time career opportunity available at this time.

2nd Shift Technical Support

Acknowledge and respond to customer issues. These issues are primarily of a technical nature but will also include sales and billing questions. Our technicians must have the ability to analyze individual issues while at the same time have the ability to recognize patterns

In-depth knowledge of IP Networking

Provide real time responses to customer support inquiries

Interact with customers via electronic channels and telephone

Diagnose problem causes and provide solutions

Ensure continuous monitoring of customer issues until they are resolved

Contribute FAQs and articles to the knowledge base

Click Here For More Information - 2nd shift Technical Support

1099 Installation Technician
Position will involve:

Installing and upgrading Internet antenna systems. Prefer experience with cat5 cable and connectors, Internet antennae connectors including weatherproofing

Climbing heights that may exceed 30 feet in most weather conditions

A mix of indoor and outdoor activity to install wireless Internet service for customers. Perform maintenance and provide technical support to those customers as assigned

Click Here For More Information - Contract Installation Technician

For more information and job requirements, please click on the job you are interested in.
To apply for these positions, please send your resume and cover letter to
jobs@foxvalley.net.