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Installation Technician

Installation Technician

Job Description:
As an Installation Technician at Fox Valley Internet, you’ll be responsible for installing and maintaining our telecommunications equipment at customer premises.



  • Install and configure wireless and VoIP equipment at customer locations
  • Evaluate job sites to assess optimal placement of equipment and communicate with customers / management to review the installation process.
  • Troubleshoot and repair any issues related to Internet or VoIP equipment
  • Provide onsite customer support and ensure customer satisfaction
  • Adhere to safety regulations and company policies


  • Experience with the installation of telecommunications equipment
  • Strong troubleshooting and problem-solving skills
  • Excellent customer service skills
  • Ability to work independently and as part of a team
  • Have a valid driver’s license with their own transportation, ladder and tools.
  • Physical ability to climb ladders and work on roofs and in attics.
  • Ability to use hand tools including drill, cable crimper, caulking gun, etc.
  • Applicants must frequently lift and/or move up to 75 pounds.
  • Must be comfortable working in small spaces and/or at various heights.
  • Experience with cat5 cable and connectors